Updated: 05/01/2021


Privacy of our customers and visitors data is very important to us.

Protecting Customer Information

iDemand makes it a priority to protect your personal and privileged information provided in your direct and electronic experience. We do not sell your information. We limit access to your personal and privileged information to those persons who need to know it to perform their jobs and to provide service to you, and as required or permitted by law. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. Our web site may contain links to other web sites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other web sites we provide links to from our web site. You should check the applicable privacy policy of the web site sponsor when linking to other web sites.

Information We Collect

We collect and use information that we believe is necessary to serve you effectively and to permit us to meet your needs. This may include information that we receive from your insurance application and through correspondence and communications from you, including name, address, and telephone number; information about your transactions with us; information that you provide to us on our web site; information from your insurance agent or broker (if applicable); information that we receive from consumer reporting agencies; information from website usage (or traffic); information from customer lists provided by other organizations and marketing data providers; information from governmental agencies and insurance-support organizations; and information relating to insurance claims. This information enables us to underwrite policies, process claims, ensure proper billing, and service accounts. We also may collect customer information from insurance agents (if applicable) who may use our protected and secure Internet based portal to make changes to policies, make payments, and inquire about the status of customer accounts.

Information We Share

When iDemand may share your information and what control you have regarding sharing?

Description/Reason for possible sharing of informationDoes iDemand share?Opt out available?
Information required to process, underwrite, transact, or service business requested by you.YesNo
For our marketing purposes to offer our product and services to you.YesNo
For joint marketing with non-affiliated companies for products other than ours.YesYes
For our affiliates to market to you.YesYes
Sale, rent, or lease of data to non-affiliates for purposes of marketing non-affiliated product/services.NoNot Shared
As/when required by law, regulatory, or audit purposes.YesNo
Marketing/Research Firms (eg., Google Analytics).YesNo

Access and Correction of Personal Information

iDemand believes you have the right to access and correct the personal information that we have collected about you regardless of state regulations (or lack thereof). We provide access for any user to access and correct personal information.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email or telephone number.

Email: Support@iDemandInsurance.com

Phone: 866-3-Demand (866-333-6263)

Children under the age of 13

Our website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.


We use “cookies” to enhance your access to our web site. A cookie is a small amount of data that is sent to your browser from a web server and stored on the hard drive of your computer or mobile communications device. Cookies do not store personal information about you unless you knowingly provide it. Cookies can store non-personal information, such as what web site pages or advertisements your browser has accessed. We use cookies to store information and personalize your experience with our web site. For example, cookies allow our web site to recognize you as a previous visitor, and thus save and remember any preferences that may have been set while you were previously browsing our web site. You do have some control over cookies. Many browsers can be set to notify you when a cookie is being placed on your computer. Many browsers can also be set to refuse to accept cookies, although this may affect your internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or “help” function of your specific browser and operating system software.

Former Customers

We protect information of our former customers in the same way as for our current customers/users.

Changes to this Privacy Policy

The contents of this internet privacy policy are subject to change or updating at any time without prior notice. The changes may include superseding statements or notices. YOU SHOULD REVIEW THIS POLICY FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continuing use of this web site constitutes your acceptance of any changes or updates to the Privacy Policy, all of which shall become controlling when posted.

Download Data Privacy Policy